Headquarters: 8800 F Street, Omaha, NE 68127
Phone: (402) 339-2400
Business: General merchandise retail chain
Chief Information Officer: Dan Nicklen, VP, information systems
Recent Financials: $601 million in sales, $14.4 million loss for 39 weeks ended Nov. 3, 2001
Challenge: Upgrade distribution system to keep more goods in stock in stores
Baseline Goals:
-Convert Indiana distribution center to full-service warehouse in time to capitalize on the Christmas 2000 shopping season
-Improve gross margins, which stood at 26.3% in second half of 1999
-Minimize out of stock" items
-Help expand chain beyond its current 229 stores in 16 states

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